bjj77's Privacy Policy

Introduction

bjj77 (referred to in this document as "we", "our", or "the platform") is a trusted online betting and casino service provider in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental responsibility. This privacy policy explains how bjj77 collects your information, the purposes for which it is used, with whom it may be shared, and how it is kept secure.

This policy applies to bjj77's website, mobile version, and all associated services. By using bjj77's services, you agree to this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

Personally Identifiable Information

For the purpose of account registration and service delivery, bjj77 may collect the following personal information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment method details (bKash, Nagad, Rocket, Upay number or bank account information)

Automatically Collected Information

When you use bjj77, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, operating system, and device information
• Site access times, page visit history, and session duration
• Information collected through cookies and similar tracking technologies
• Login history and security-related information

Transaction Information

For the purpose of processing financial transactions and record-keeping, bjj77 stores the following information:

• Deposit and withdrawal history
• Betting and gaming activity records
• Bonus-related information and wagering history
• Account balance and financial statements

Primary Purposes of Use

bjj77 uses the information collected from you for the following purposes:

1. Account Management: To ensure account creation, verification, and maintenance.
2. Service Delivery: To properly provide the services you have requested.
3. Financial Transactions: To securely process deposits and withdrawals.
4. Customer Support: To resolve your complaints and questions.
5. Fraud Prevention: To prevent illegal activity and money laundering.
6. Legal Compliance: To meet relevant legal obligations.
7. Service Improvement: To further enhance your experience and develop new features.

Communication and Marketing

bjj77 may contact you regarding the following:

• Important account-related notifications
• Transaction confirmations and receipts
• Promotional offers and bonus information (if you have given your consent)
• Security alerts and service updates

You can opt out of promotional messages at any time through your account settings or by contacting our support team.

Sharing Information with Third Parties

bjj77 does not sell your personal information to any third party. However, information may be shared in the following circumstances:

• Payment Processors: With payment service providers such as bKash, Nagad, Rocket, Upay, and bank transfers to complete transactions.
• Technology Partners: With technology service providers that maintain the platform's infrastructure and security.
• Game Providers: With game studios that supply games on the bjj77 platform; limited information may be shared to ensure service quality.
• Legal Authorities: To the relevant authorities pursuant to a court order or legal obligation.

Technical Safeguards

bjj77 uses industry-standard technology to keep your information secure:

• SSL/TLS Encryption: All data transfers are handled through encrypted connections.
• Database Encryption: Stored sensitive information is kept in encrypted form.
• Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
• Regular Security Audits: Regular testing is conducted to identify potential vulnerabilities.
• Firewall and Intrusion Detection: Active monitoring to prevent unauthorized access.

Administrative Safeguards

In addition to technical measures, bjj77 also ensures data protection at the administrative level:

• Only authorized staff may access your information, and only as needed.
• All staff operate under strict confidentiality agreements.
• Staff receive regular training on data protection.
• Procedures are in place to quickly identify and address any data breach.

Use of Cookies

The bjj77 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help us improve the quality of our services.

We use the following types of cookies:

• Essential Cookies: Required for core site functionality such as login status and session management. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and provide a personalized experience.
• Analytics Cookies: Used to analyze site usage and improve services.

You can control or delete non-essential cookies through your browser settings. However, disabling certain cookies may limit the functionality of the service.

Your Rights Over Your Information

As a bjj77 user, you have the following rights:

1. Right of Access: You can request to know what information we hold about you.
2. Right to Correction: You can request the correction of inaccurate or incomplete information.
3. Right to Deletion: In certain circumstances you can request that your information be deleted, though some information may need to be retained for a set period due to legal obligations.
4. Right to Restrict Processing: In certain cases you can ask us to limit the processing of your information.
5. Withdrawal of Consent: You can withdraw consent given for marketing communications at any time.

To exercise these rights, contact bjj77's support team by email at [email protected] or send your request via 24/7 live chat.

How Long Information Is Kept

bjj77 does not retain your information beyond the period for which it is needed. Retention periods are determined based on the following:

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a set period in accordance with legal and regulatory requirements.
• Financial Records: Transaction-related information is retained for a set period to meet legal obligations.
• Security Logs: Security-related information is kept for a limited period to prevent fraud.

Once the set period has passed, your information is securely and permanently deleted or anonymized so that you can no longer be identified.

Age Policy

bjj77 provides services only to those aged 21 and above. We do not knowingly collect or process the personal information of any minor.

If we become aware that a minor has created an account on bjj77 or has provided their information, that account will be closed immediately and the associated information will be deleted.

How Policy Changes Are Handled

bjj77 may update this privacy policy from time to time. Such changes may occur due to changes in services, new legal obligations, or technological improvements.

For significant changes, we will:

• Send a notification to your registered email address
• Display a clear notice on the site
• Obtain your renewed consent for the new policy where required

Continued use of bjj77 after a change takes effect will be taken as your agreement to the updated policy. We therefore encourage you to review the latest version of the policy regularly.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact bjj77's support team:

• Email: [email protected]
• Live Chat: Available 24/7 — from any page on the site
• Language: Support is available in Bengali and English

We aim to resolve all your requests as quickly as possible. For complex data protection requests, appropriate action will be taken after the necessary verification.